A Bank, An ATM Machine And A Bunch Of Morons!

This is a bitch post. If any of you don't want your day spoiled, then stop reading right now.

I'm going to talk about banks today, a subject I've spoken on before. The banks of today just don't know how to treat their customers. They think that we, the public should be so thankful and grateful to them for actually offering us with banking services where half the time we have to pay all kinds of stupid interests and service charges to use OUR own money.

And the way they sometimes treat their customers with their over the counter services is utterly atrocious. An unsmiling and oftentimes rude teller dishing out shoddy substandard services. I mean I'm not expecting them to jump over the counter and give me a nice big good morning hug or something, but a little hello and a smile can sometimes work wonders.

Most of the time when I'm done with whatever transactions I have to do at the bank, I end up leaving in a worse mood than when I entered the banking hall. Which is why I tend to do almost all my banking transactions online (where you don't have to put up with those unfriendly faces) but there are times when you just have no choice but to actually have to step foot inside a bank, like when you run out of cash and need to use the ATM machines.

Yes, these days even their ATM machines piss me off. I'm being unfair, it's not the fault of the ATM, more like the morons tending to it. I had an encounter with their moronic staff and their ATM's yesterday that has left me thinking whether I should withdraw whatever little money I have in the bank, put it in a coconut shell and hide it under my bed.

I needed to withdraw some money from the ATM machine yesterday so I went to the nearby bank. It was already way past their opening time but the moment I reached the place, I saw a huge crowd standing outside the ATM facilities which was unusual.

Then I saw the reason why. They were in the midst of taking out all those money containers or whatever it's called and also replacing all the transaction slip rolls and there was a guard who locked the doors to prevent anyone from entering.

Now, I know they have to do this on a daily basis and the doors are locked for security reasons but the two morons that were inside doing all this was busily laughing and chatting away taking their own freaking time while a huge sum of people with some of them being the elderly standing outside and baking in the frigging morning sun (yes, the morning sun these days are really, really hot!).

I was already starting to sweat profusely and probably wouldn't need those diet pills I was planning to buy. I think I was standing there close to 25 minute freaking minutes waiting for them to take their own sweet time to do what they need to do! And it's not like they couldn't see us all suffering in the heat outside through the glass doors, you know.

My question to them is why couldn't they do this before the banking hours proper started? Couldn't they have come in a little earlier and start the process of changing the money containers and replacing the rolls and all that instead of waiting till the bank opens and working hours to start, just when people need to actually use the machines? An ATM machine is supposed to make your life easier not get you all worked up so early in the morning!

I suppose they couldn't do that a little earlier cos that would eat into their breakfast time. God forbid us lowly customers from having to make them forgo their breakfast! Like I said, we should be thankful to them for giving us banking facilities to keep OUR money.

There was another incident where my boss went and opened a new account and wanted to get a debit card and he had to wait for an hour or so cos the officer who had the key to the debit cards storage went out for breakfast, can you believe it? And during banking hours too. The customer has to wait for him, imagine that! I suppose we should all just suffer and follow their whims and fancies.

Anyways, there was this old gentlemen who was also suffering in the heat with all of us who rapped on the glass door and asked them politely how long they were going to be. Instead of at least coming to the door and saying something like 'it won't take too long', this officer (I presumed) gave this gentleman an irritated look and just said wait! I was appalled by her behavior.

That's our banks for you. The customer is always secondary to the profit they need to make. Bunch of morons! Maybe we should all just take our money out from these banks and see whether they can stay in business without the support of their customers. Maybe I should open my own bank! LOL!

Ok, that's all I have to bitch about for today. Have a nice rest of the day :D
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