Customers Are A Nasty Bunch Too!

I've always been complaining about how shabbily I've been treated by those from the customer service industry whenever I go out and maybe I've been a little too harsh on perceiving everyone from the customer service industry as being a bunch of rude and arrogant people, little realizing that I also happen to work in that same customer service industry and has seen how it looks from the other side of the fence.

I didn't take into consideration that there are also nasty and arrogant customers who just think that because they're a paying customer they deserve to be treated like a king. I mean, I've always and I mean always been polite to all those in the customer service industry (well, that is until they piss me off big time) but I've seen and experienced customers who are simply horrible and mean as well.

I've seen these horrible little rotters acting like as if the customer service people owe them a living. They will treat them like dirt and scream at them if something doesn't come on time or if a particular dish isn't tasty enough. Sometimes the poor waiter or whomever it is on the receiving end would feel so humiliated by it all. As much as I complain about how bad a service I get sometimes, I've always treated people with respect until a time when they don't deserve that respect anymore. And I NEVER, ever am rude to someone who is actually serving me drinks or food and I'll tell you why.

Back in my college days, I mixed around with this bunch of guys. We had a group of seven of us, including my two best buddies Sean and Adrian, always hanging out together. Don't get me wrong, we weren't a gang or anything like that. We were naughty and mischievous and a little infamous in college but we were also a loveable bunch of people ... LOL! All we wanted was just to have fun back then. We never really were all that interested in studying.

Over time (well, in the space of two years really), we formed quite a friendship. Everywhere we went and everything we did, we did together, all seven of us. Even if one of us during class would need to use the washroom, all six of the rest of us would go along ... LOL! Yes, we gave our class lecturers a rough time. Imagine, halfway during lessons, one of us would request permission to go to the washroom and then the other six would follow suit and the lecturer would just shake his head in bewilderment!

Ah, those were good time, but that's a story for another day. I'm actually straying away too much from my actual post. You guys should be used to me and my long windedness by now :D Ok, back to the story. Now, during the college breaks, one of the guys from this group, lets call him Dougy. He went and worked part time at this snooker centre (snooker was a big thing back then) as a assistant manager cum waiter. Well, he was the only staff there anywayy.

Me and my other buddy Seansy would always go and hang out there and keep Dougy company in the evenings to wait for him to finish work. Now one day, there was this customer who came in with his girl friend. They booked a snooker table and ordered some drinks, fresh orange juice for both himself and his girl friend. So Dougy took their order, went in to make their drinks and served them. Now comes the fun part. Next thing we knew, he was shouting for the waiter (which was my friend Dougy) and he started screaming at him rather rudely that his orange juice was tasteless.

Ok, that may have been true but at least do tell my friend nicely. He just started screaming and scolding him and even uttering profanities to my friend in front of all the other patrons there. I guess maybe he was trying to show off to his rather bimbo looking girl friend what a manly man he was. Dougy kept apologizing and said he would take the drink back and make him a new complimentary one. The guy agree but still kept on with his bitching. On the way back into the kitchen, Dougy quietly whispered for us to follow him in the kitchen.

Once inside, we decided to teach that obnoxious punk a lesson. Dougy made a new juice for him but before he poured it into the glass, we filtered it through our dirty shoes (trust me, we didn't mind getting our shoes all wet and sticky), then we spat in it, and next we stirred the drink with a stirrer we found in the garbage bin! Oh, did I mention we also used an unwashed glass, we just wiped it clean. And then Dougy returned the drink to him and we all watched gleefully from the kitchen as this guy drank it all down appreciatively :D That was a very satisfying picture. Really, really satisfying ... LOL! It doesn't pay to be nasty to someone who serves you drinks and food.

Now you know why I said, no matter who I get angry with if they give me bad service, I never, ever get nasty with anyone serving me food ...LOL! You really don't know what they do back there in the kitchen with your food. I've had some nasty clients in my line of work but unfortunately I couldn't like spit in their artwork or anything now could I? (as much as I'd love to, mind you ... LOL!). I've seen things from both sides of the fence and there are some equally bad and nasty customers just as there are the same amount of equally bad and nasty customer service people. Anyone else got any stories of their own to share? I'd sure love to hear them :) In the meantime I can now get back to looking into my car insurance which might be expiring soon. I thought I just renewed the darn thing like yesterday!
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