Monday, June 29, 2009

The Chicken Run ...

Today is a Monday and for once I'm pretty happy. No, I didn't win the lottery though I wish I did. That would make my Monday even more awesome. But alas, when it comes to winning things, I'm the most unluckiest person in the world. Even trying to win a packet of chips is way beyond me ... LOL!

For some of you, especially the long time readers of this blog know that I've had loads of issues with the Hartz Chicken all-you-can-eat restaurant. I used to love frequenting that place and being a chicken lover, what else could be more appealing and exciting than an all-you-can eat chicken diner, right?

Well, both wifey and and me had some pretty nasty encounters with the staff there at two of their outlets on more than 3 occasions, twice in Summit and the other in Sunway Pyramid. And both of those occasions left a bitter taste in my mouth. Enough was enough and suffice to say, we decided to give that place a permanent miss. Even sending a complaint email to their management bore no response with them not even having the courtesy to reply or acknowledge my email.

Well anyway, this weekend I was wondering around Summit with wifey and discovered that they had closed down. Both wifey and me hooted for joy at the empty site that was formerly Hartz Chicken restaurant ... LOL! That's what you get when you employ staff who just don't practice good customer service. As much as I enjoyed dining at that place, I'm glad that they've closed down.

It goes to show that when you employ people with no tack or commitment whatsoever you tend to drive away genuine customers from visiting your establishment and without the support of your customers, you're bound to suffer in the long run! As much as I'll miss that all-you-can-eat chicken joint, I'm bloody ecstatic that it has closed it's doors. Now to pray for the closure of the Sunway outlet too ... hahaha!
.

60 comments:

  1. I tried the one in Sunway before. Not many choices and service was lousy!!

    ReplyDelete
  2. Rose - See, I was right about the service, ya? It's really lousy and judging by your experience, they haven't improved yet.

    ReplyDelete
  3. never been to this outlet before and i guess i'll never be going to one... heheheheh...

    ReplyDelete
  4. Never been there. But I won't go to the place with bad customer service. XD

    ReplyDelete
  5. as much as i love to eat chicken... i never did like the Hartz fella. I used to frequent the one Sunway Piramid.. and the service is crummy.. we always prefer Nandos over Hartz.
    If you gonna run a food establishment.. customer service is most impt over food. Ppl come back to a friendly place ;)

    ReplyDelete
  6. Alting - Trust me, you're really not missing much. Their service is an absolute horror show!

    ReplyDelete
  7. Maslight - Lucky you :D Yeah, customer service is high on my list of priorities ...

    ReplyDelete
  8. Anny - Oh, you're a chicken too ... urmmm, I mean chicken fan ... LOL!

    I actually love the Peri-Peri sauce at Nando's so much that I actually bought one and had it all for myself at home ... LOL!

    Yes, I have to agree, customer service is a food place is a must to keep people coming back for more.

    ReplyDelete
  9. I hate all you can eats...so dangerous lah cos you always stuff yourself extra extra so that you get your money's worth, but, but, but next day fat complain pula! TSK TSK TSK. :p

    ReplyDelete
  10. aiyaa.. i m no chicken le... hahhahahahhaa

    ur such a pig.. u ate the whole chicken all by urself? hhahahaha.. Poor Mrs Spiff.. err.. but i got to admit.. i finish one whole Ayamas chicken before.. and i have it blame it on tv.. cos the tv was numbing me.. when i looked down.. the chicken is all finished.. :D

    the best Nandos.. is the one in Subang Parade ;)

    ReplyDelete
  11. Rozella - LOL! I'm a sucker for all-you-can-eats la. Well, my policy is to get stuffed silly first and suffer the next day ... LOL!

    ReplyDelete
  12. Anny - No, no, not the chicken la AnnyBoo, but the peri-peri sauce ... hehehe ...

    Oh, I've on occasions eaten a KFC dinner plate, Zinger burger and large fries all at one go ... LOL!

    ReplyDelete
  13. Oh closed down edi, padan muka for giving lousy service! ;)

    ReplyDelete
  14. Poor customer service can drive away customers.

    ReplyDelete
  15. Wow! So evil! Pray for the other outlet to close as well! I think if customer service is poor, sooner or later will close down.

    Btw, I haven't been to Chicken Hartz buffet for a long, long time!

    ReplyDelete
  16. Marzie - Yeah, padan their muka! One thing I can't stand is lousy service ...

    ReplyDelete
  17. Mei Teng - It's true. The food may not be good but if the customer service is excellent, people will still go.

    ReplyDelete
  18. Foong - LOL! I can be mean when I want to. Don't waste your time eating there, you'll come away disappointed.

    ReplyDelete
  19. Dude!! Remind me never to cross your path! LOL So now we are Hartz-less hehe!!

    Cheers!

    PS I'm BACK!!

    ReplyDelete
  20. Adrian - Yeah, you know how vengeful I can get at times ... LOL!

    Good to have you back :D So, now you're one of those professionals with a fancy schmancy title la ... hehehe ...

    ReplyDelete
  21. ayoooooo...nick!!!! Why suddenly so evil one?? HAHAHA
    But..serve them right..hehehehhe

    ReplyDelete
  22. err i notice that this post is shorter than usual.
    :P

    ReplyDelete
  23. what happened to all the rest of the words????

    ReplyDelete
  24. Kadusmama - LOL! Sometimes have to be la, especially to people who gave me grieve!

    ReplyDelete
  25. Carol - Yeah, today I was too busy to write my usual putar belit punya post ... LOL!

    ReplyDelete
  26. Perry - Hahaha ... you guys really are not used to me writing short posts ah?

    ReplyDelete
  27. We always grumble about this Nick. Customer service is very poor even in some posh outfits. Depends I suppose. I stumbled onto Shell's retail training facility. It's a building on its own. Are people so kurang ajar these days that a whole building has to be dedicated to customer service?

    ReplyDelete
  28. Hahaha Bukan the next day only oh suffer. Lama tu want to hilangkan the fats yang tergumpul at your waist!

    ReplyDelete
  29. Not reali a chicken fan but skali-skala can la. Eh, you notice or not ah, the fast food taste recently macam not sedap oredi.

    I ordered a quarter pounder fm McD the other day and it tasted so bland, dah la mahal :( Next taim I better go eat Ramly burger!

    ReplyDelete
  30. I oso pantang bad customer service! Wat for pay for lousy service?! Grrrr

    I pernah order white rice but the rice color was grey you know. Crazy or not!! Caj RM1.00 some more for expired rice... cisss!!

    ReplyDelete
  31. Hui Sen - LOL! It would seem so buddy. A lot of people these days just don't practise manners often enough.

    ReplyDelete
  32. Rozella - LOL! That probably explains why I look like giggly puff half the time ...

    ReplyDelete
  33. Nessa - Yeah, those quarter pounders look like the were mini burgers compared to those days ...

    Nothing beats a Ramly burger :D

    ReplyDelete
  34. Nessa - You have a point. I get thoroughly pissed off with rude and stupid people!

    Actually I've ordered plain water that had an ocean full of critters living in there and they charged me 40 sen for it! Ridiculous, I tell you ...

    ReplyDelete
  35. u are not alone my friend. I hardly have any luck in winning anything...:)

    ReplyDelete
  36. absolutely loved your header :)

    ReplyDelete
  37. YAY! Im so glad justice was served and they have gone out of business! Sweeeeeeeeeeeet!

    ReplyDelete
  38. hi nick, you've just been tagged in my special Friendship Chain Tag! Hv fun! :)

    ReplyDelete
  39. I love all you can eat places, but I hate places that has bad customer service.

    ReplyDelete
  40. Mama Mia - Hahaha, guess we don't have much luck, ya?

    ReplyDelete
  41. Tazeen - Why thank you :D

    Welcome to my blog :D

    ReplyDelete
  42. Meleah - What goes around comes around I would say and yes, I'm delighted that they've closed down even though I just lost my favourite all-you-can-eat joint.

    ReplyDelete
  43. Jean - Hey, nice to see you here :D A tag? I'll drop by soon.

    ReplyDelete
  44. Tammy - An all-you-can-eat fan ... woohoo ...

    But yes, bad customer service can put a bummer on things ...

    ReplyDelete
  45. Wow! You always eat out....
    Pandai cari makan.
    Close down is a good news or bad news!
    It just depeds the situation....

    ReplyDelete
  46. Yoon See - Not really. Those days I used but now the cost of food is so expensive better to eat at home :D

    ReplyDelete
  47. oh i remember the Hartz Chicken all-you-can-eat restaurant that u mentioned before! haha no wonder u're so happy Nick :-D

    ReplyDelete
  48. btw, u're one of my June's Top EC Droppers! woot~

    ReplyDelete
  49. Monica - Yeah, I'm totally jubilant that they closed down, serves them right ... LOL!

    ReplyDelete
  50. Monica - I am? Way cool, I'll be over in a bit :D

    ReplyDelete
  51. Hahaha, oh well, you can always switch to chicken rice now :)

    ReplyDelete
  52. I feel your satisfaction!
    Hope you have a good week.

    ReplyDelete
  53. hi.. just dropping by here... have a nice day! http://kantahanan.blogspot.com/

    ReplyDelete
  54. Nick, I hate chicken and mondays! This funny thing happened last monday. My aunt made chicken soup because it was cold and you made this post. Isn't it a coincidence?
    Oh, how I hate mondays!

    ReplyDelete
  55. Hey, I've just realized that it's been almost a week since you posted here. What happened, buddy?

    ReplyDelete
  56. The Real Mother Hen - I suppose that's an option ... LOL!

    ReplyDelete
  57. The World According To Me - Thank you :D It's nice to be able to share my satisfaction :D

    A great week to you too :D

    ReplyDelete
  58. Tagskie - Hello and thanks for dropping by :D

    ReplyDelete
  59. Cidao - Hahaha! You really hate chicken? Oh man, I love chicken. And chicken soup is next to godliness ... LOL!

    I agree, it's a coincidence alright ... And I hate Mondays too!

    ReplyDelete
  60. Cidao - Yeah, it's been a while since my last post. One will be out soon, been a little busy with things ...

    ReplyDelete

Thank you for leaving a comment on ANYTHING GOES!