Sometimes it pays to be loyal.
Wifey and me just love eating ayam penyet. And we have this particular ayam penyet restaurant that we always patronize on a weekly basis. Strangely enough, we somehow happen to always visit it on the same particular day every week.
We're both the kind of people who like patronizing restaurants that have good service irrespective of how good the food is. For us, service is very important and fortunately this restaurant has both good service and good food too :D
Now, last week we went there for our usual weekly dinner and as always, we ordered the same menu. Wifey loves the ayam penyet (chicken meal) and I love the empal penyet (beef meal). We'd also order the sup ekor (ox tail soup) and the sup rawon (herbal beef soup) and some snack thingy called keropok emping (chips).
The staff there all knows us quite well and practically know our order cos we'd never fail to order the same thing each time we go there. I have to stress once again that the staff and service there are excellent and our food arrived in no time.
So after we swallowed everything down, I head to the cashier to pay. The cashier then hands me my bill and with a smile says,
'I'm giving you a 5% discount cos you guys always eat here every week'
I was pleasantly surprised and was also pretty happy for the discount. It may have only been a 5% discount but it really was a nice gesture and one that will most definitely keep me heading back there every week for more. The fact that they actually knew we always visited was also surprising.
It is good service and little small gestures like these that make people go back for more unlike a certain useless restaurant that I wrote about quite sometime back that had the most horrible service ever!
Anyways, because of that small little gesture of appreciation, I'd like to recommend them to all of you. If you're ever in the Summit Shopping Mall and want a nice and decent place to eat, then by all means please head to Ayam Penyet Ria at the lower ground floor right opposite the Giant Supermarket and I'm sure you'll come away with a happy experience. Who knows you might end up with some free custom tote bags or something.
Like I said, sometimes it pays to be loyal :D